1. What security do they offer us? A= We have operators certified and trained by the S.C. T. of Mexico, in addition our units have broad coverage insurance (always CURRENT) and traveler insurance, in addition to traveling whenever possible on toll highways avoiding traveling on free roads

2. We can go see some of the units

   A= Of course yes, we are located in Alamedas, Atizapan , you would only have to make an appointment to notify the booth and be able to receive them.

3. What happens if we don't fill the van with the maximum capacity, does the price go down?

   A= Our business scheme is the rental of tourism units, not the sale of tickets, so the price is not based on the number of passengers, only on the rental of units.

4. Otherwise, can some passengers sit on their laps or travel standing?

   A= No, doing that is grounds for severe fines even up to withdrawal of the concession, in addition to the fact that the insurance would stop providing the contracted coverage (it would not cover anyone)

5. Can the unit be rented without an operator?

   A= It is not possible, since each unit has federal plates and is linked to the federal license that each of the operators already has, who are responsible for monitoring at all times the proper functioning of the unit they have under their control. their position, which makes it easier to identify in a timely manner the maintenance required for each of the units, this regardless of the periodic maintenance carried out on them.

6. Can they bill us? A= Yes, you just have to consider that your quote does not include VAT (it would be paid separately)

7. Can we bring our pet?

   A= Yes, you only have to cover a fee of $500 pesos that will be used to carry out a more thorough cleaning inside the unit since some of our clients are allergic, we do the above for attention to them and to all our clients in general

8. Can we make a bathroom stop along the way?

   A= Yes, you would only have to notify the operator sufficiently in advance so that they can schedule said stopover according to their experience (not all places are safe, they have the necessary experience)

9. What happens if we want to change any of the transfers we have scheduled, is it possible?

   A= Yes, as long as the distance and booths (if any) remain similar to the original transfer

10. Can we extend our tours to more destinations?

    A= Yes, only an adjustment would be made depending on the distance and/or additional days In case of a medical emergency,

11. Can you help us transfer the patient to a closer hospital or clinic? A= Of course yes. For us, you are the top priority, and the reason for our business, and that is why we also have a first aid kit on board to be able to start the required care as soon as possible.

12. Can they invoice?

    A= Yes, you just have to consider that your quote does not include VAT (it would be paid separately)

13. Can we bring our pet?

    A= Yes, you only have to cover a fee of $500 pesos that will be used to carry out a more thorough cleaning inside the unit since some of our clients are allergic, we do the above for attention to them and to all our clients in general.

14. Can we make a bathroom stop along the way?

    A= Yes, you would only have to notify the operator sufficiently in advance so that they can schedule said stopover according to their experience (not all places are safe, they have the necessary experience) What happens if we want to change any of the transfers we have scheduled, is it possible? R= Yes, as long as the distance and booths (if any) remain similar to the original transfer.

15. Can we extend our tours to more destinations? A= Yes, only an adjustment would be made depending on the distance and/or additional days In case of a medical emergency, can you help us transfer the patient to a closer hospital or clinic?

    A= Of course yes. For us, you are the top priority, and the reason for our business, and that is why we also have a first aid kit on board to be able to start the required care as soon as possible.

FREQUENTLY ASKED QUESTIONS